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Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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1.) Describe education and training requirements for careers in the field of consumer services.

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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2.) Determine roles and functions of individuals engaged in consumer services careers.

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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3.) Communicate to clients the names of agencies that provide services and protection for consumers.

Examples: private, public, government, education agencies

•  Determining the role of media in consumer advocacy
Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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4.) Assess ways technology impacts consumers and consumer services.

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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Unit Plans: 0
5.) Evaluate types of financial services and benefits that meet the consumer services client needs.

Examples: checking and savings accounts, loans, automated teller machines (ATMs), online banking, cash advances

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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6.) Analyze different types of savings accounts and investment programs offered by financial institutions to meet client needs.

•  Explaining benefits of compound and simple interest
•  Describing annual percentage rate (APR) and annual percentage yield (APY)
•  Comparing money markets and mutual funds
Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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7.) Explain the cost of using credit.

Examples: interest, late fee, annual fee

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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8.) Describe factors of the economic system that impact consumers and business organizations.

Examples: scarcity, supply and demand, inflation, interest rates

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
All Resources: 1
Learning Assets: 1
Lesson Plans: 0
Podcasts: 0
Web Resources: 0
Unit Plans: 0
9.) Determine life transitions that influence finances for individuals and families.

Examples: new job, relocation, loss of income, health problems, marriage, death, divorce, alimony, child support, birth, adoption

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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10.) Explain the importance of consumer budgeting, including creating, implementing, and revising the budget.

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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11.) Explain tax liability requirements on income for individuals and families.

Examples: property, inheritance, earned income

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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12.) Describe the financial planning process.

•  Comparing needs, wants, values, goals, and economic resources
•  Determining effects of risk-management strategies
•  Assessing the role of estate planning
Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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Unit Plans: 0
13.) Analyze the process of product development.

•  Identifying the pricing of goods and services
•  Explaining the value of market research for product development
•  Interpreting the impact of consumer trends on product development
Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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14.) Compare sales techniques used in selling goods and services.

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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15.) Describe the impact of making wise consumer decisions.

Examples: selective shopping, comparative shopping

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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16.) Evaluate market research to determine consumer trends and product development needs.

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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17.) Compare features, prices, product information, styles, and performance of consumer goods for product development and marketing.

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
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18.) Determine housing options and factors influencing housing choices for individuals and families.

Examples: renting, purchasing, leasing-to-own

•  Assessing current trends in society that affect the housing industry
Examples: special needs, location, cost, dwelling options, refinancing

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
All Resources: 0
Learning Assets: 0
Lesson Plans: 0
Podcasts: 0
Web Resources: 0
Unit Plans: 0
19.) Describe services provided by a real estate broker and agent.

Human Services (2009)
Grade(s): 9 - 12
Consumer Services I
All Resources: 0
Learning Assets: 0
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20.) Determine factors that influence consumer choices for transportation in the marketplace.

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