1.) Distinguish between input and output devices, including monitor, keyboard, mouse, and scanner.

2.) Utilize mathematics skills to convert between two number systems, including decimal, binary, and hexadecimal.

3.) Perform computer maintenance and upgrading of computer components and portable devices.

4.) Practice basic procedures of installing, configuring, optimizing, and upgrading printers and scanners.

5.) Identify fundamentals of using operating systems.

6.) Perform basic configuration and optimization by updating and upgrading operating systems.

7.) Utilize troubleshooting techniques for personal computer components and portable devices.

8.) Perform preventive maintenance on personal computer components and portable devices, operating systems, and computer security systems.

9.) Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems, printers and scanners, and security.

10.) Demonstrate the construction of a computer system, including the installation of hardware and software.

11.) Demonstrate configuring, upgrading, and optimizing security.

12.) Determine career and entrepreneurial opportunities, responsibilities, and educational and credentialing requirements related to the information technology industry.

13.) Use communication skills effectively when communicating with customers and colleagues.

14.) Exhibit job-related professional behavior, including confidentiality, respect for the customer and customer's property, and adherence to privacy laws.

15.) Interpret research data to predict anticipated changes in computer systems.

16.) Identify fundamental principles of networks.

17.) Demonstrate configuring, optimizing, and upgrading of networks.

18.) Identify tools, diagnostic procedures, and troubleshooting techniques for networks.