Before beginning this learning activity, the teacher may choose to review chatbots. Chatbots are good for a number of purposes including customer care, inquiry, lead generation, appointment booking, database management, and more. The teacher may show a video on chatbots for review:
What are Chatbots?
5 Chatbot Benefits You Can't Afford to Ignore
- The teacher will explain that in today's activity students will build their own chatbot that simulates human conversation through text using the Appy Pie Chatbot Builder.
- The teacher should explain before students start making a chatbot that students must first set goals for their chatbot. Pass out the Chatbot Design worksheet. Students will use this worksheet to create a name for their bot, decide on their chatbot type, and draft sample conversations for their bot. (This will need to be done because Appy Pie is a rule-based chatbot.) Rule-based chatbots are used to communicate with users according to a strict algorithm. The solutions for problems are preset. Rule-based chatbots take user queries and based on keywords, redirect the users to help articles, landing pages, or live assistants.
- Pass out internet-connected devices and directions for using the Appy Pie website.
- After students have finished building their chatbot, it is time to test it.
- Pass out the Testing With Users worksheet and have students find student “testers” (partners) to test their chatbot. Testers should start a conversation with the chatbot and share their thoughts out loud so their student partner may take notes on the worksheet.
- Changes to chatbots may be implemented based on feedback from “testers."
- The teacher will need to watch the videos prior to showing them in the classroom to make sure they will not be blocked by school security.
- Teachers will need to make copies of the Chatbot Design worksheets (one for each pair of students).
- Teachers will need to make copies of the Testing With Users worksheets (one for each pair of students).
- Teachers will need to make copies of the Chatbot Design Rubric (one for each pair of students).
- Internet-connected devices should be provided (one for each pair of students).
|Variation Tips (optional):
This activity can be completed individually, with partners, or in small groups.
|Notes or Recommendations (optional):
This learning activity should be used together with the following learning activities: